Q : What is Shastic and what are the services that it offers to venues and event promoters?

• R: Shastic is an all-in-one platform to easily manage and promote events online.
  
  Our philosophy is pretty simple: we are here to make your job as an event promoter easier. That boils down to a few key things:
  
  + Event Specials. We work with you to create Exclusive Offers for your events that we then promote and sell for you. Great to increase your revenue and margins with premium services.
  
  + Event Sales Platform. We provide an end-to-end platform for event promoters that comes with Ticketing service, Special Offers, Electronic Flyers, Facebook Integration and instant payments.
  
  + Loyalty Games, Rewards & Mobile (coming soon). We provide a gamification layer to the experience of discovering and attending events that allows you to generate customer loyalty, engagement through challenges and rewards and to do it all from the palm of your hand.
  
  

Q : How does Shastic spreads the word about my Event Special?

• R: Shastic uses its own member list and social media channels, as well as online advertising to let local event goers know about your Special. And the best part is that we don't require any upfront investment from you.

Q : Can events be private/public?

• R: At this point, Shastic only offers public events. If you wish to use our services for a private event, please get in contact with us via contact[at]shastic[dot]com and we can explore a way to accommodate your needs.

Q : Can events be free?

• R: At this point, Shastic only offers paid events and offers. We are planning on adding support for free events in the future.

Q : How can I run a Special Promotion for my event?

• R: Simply go to your event's edit sections and under the Tickets tab, specify the "Regular price" of your event (without discount) and the "Offline date" (the date when the event goes offline) and hit update.

Q : How do I eliminate the special discount pricing for an event promotion?

• R: Simply go to your event's edit sections and under the Tickets tab, clear the "Regular price" and "Offline date" fields and hit update.

Q : When do I receive my money?

• R: You receive payment for each ticket instantly to your Paypal account after the purchased is completed. Please be aware that Paypal takes 3 days to withdraw funds to your bank and plan accordingly.

Q : How do I hook up my Paypal so that I receive the money from ticket sales?

• R: You simply specify your Paypal account email within the event creation form. You can edit your Paypal account email at anytime by clicking on the account tab and updating it.

Q : If I need help, how can I reach out to you?

• R: Feel free to contact us with any concerns you may have via contact[at]shastic[dot]com and we'll do our best to help you.

Q : What other services does Shastic offer besides event promotion?

• R: Shastic also offers an Event Sales Platform for event promoters that comes with Ticketing service, Special Offers, Electronic Flyers, Facebook Integration and instant payments. And the best part, you can try it now for 3 months at no cost.