Nearly 2× capacity. No extra hires.
Del-One believes its two-person team can grow monthly indirect production from about $8M to $15M. A customer projection—not a guaranteed result.
Read the Del-One press release ↗Lending operations capacity
Grow lending capacity without adding headcount.
Shastic helps credit unions and community banks move approved loans toward funding faster. Valeria reviews indirect-loan packets inside MeridianLink; other workflows help collect documents and follow up. Your team retains lending decisions and handles exceptions.
The value to aim for
More capacity. Faster answers. Less busywork.
A dealer answer in under an hour?
Set a target for packet receipt to a clear next step. Agree coverage hours and exception handling in Discovery, then measure the share of packets meeting it.
Explore faster turnaround →Packet review in under 15 minutes.
Valeria prepares the checklist before a funder’s final review. Packet-review time is not the same as total time to funding.
See how Valeria works →Catch gaps before they become rework.
Flag missing or conflicting information early. Your people verify exceptions and retain funding authority.
See the control points →Keep your LOS. Lose the busywork.
Add operational capacity across the systems your team already uses, with the workflow and integration scope agreed upfront.
Explore integrations →Start with the job
What job is slowing your lending team down?
Choose the bottleneck you recognize. Each guide shows where work stalls, which Shastic workflows may help, what your team still owns, and how to measure progress.
Handle more lending volume
Packets are piling up, but the next hire will only add capacity in one seat.
See the capacity playbook →Fund approved loans faster
Approvals are won; packet review, missing documents, or handoffs delay funding.
Map the funding bottleneck →Reduce errors and rework
Incomplete or inconsistent packets reach your funders and create avoidable second passes.
See the control points →Keep borrowers moving
Applications stall while staff chase missing items across calls and task queues.
See the follow-up workflow →Modernize without replacing the LOS
Your LOS works, but people still bridge its gaps with repetitive manual tasks.
See the integration approach →Customer-reported result
Del-One shows what faster packet review can unlock.
Del-One Federal Credit Union says Valeria reviews indirect-loan packets in under 15 minutes and has completed more than 500 reviews without clearing a defective packet. Del-One projects that its two-person funding team could grow indirect production from about $8M to $15M per month without adding staff.
<15 minreported packet-review time
500+reviews without a defective packet cleared
The $8M-to-$15M monthly production figure is Del-One’s projection, not a realized result. Outcomes vary.
How the work gets done
From dealer packet to a funder-ready decision.
Valeria prepares the review inside the MeridianLink workflow. Your funder verifies exceptions and makes the funding decision.
VALERIA
Prepare the packet
Automated review and a clear handoff
- 1Packet arrivesDealer documents enter the workflow.
- 2Review documentsValeria flags missing or conflicting information.
- 3Prioritize exceptionsA checklist tells the funder what to verify.
Human handoffChecklist + flagged items
YOUR FUNDER
Verify and decide
People keep control of exceptions and funding
- 4Verify exceptionsA person checks the items requiring judgment.
- 5Update MeridianLinkThe funder records the review outcome.
- 6Fund or request moreThe funder decides the next step.
What changes: less packet preparation for your team. What does not: your lending policy, human judgment, or funding authority.
Hear from a customer
Del-One on working with Shastic
Horacio Garcia-Korosec, VP of Member Experience at Del-One, shares Del-One’s experience working with Shastic.
Recorded before Del-One reported the Valeria packet-review results above.
1 minute 46 seconds · Horacio Garcia-Korosec, Del-One
Flagship solution
Valeria gets indirect-loan packets ready for human review.
Valeria reads dealer-submitted documents inside MeridianLink, prepares a funding checklist, and flags missing or conflicting information before an employee completes final review.
See Valeria for indirect lendingEnabling platform
Mago powers the work behind the outcome.
Mago is the platform behind Shastic’s lending workflows. It connects systems, documents, communications, and human escalation so teams can address a defined operational bottleneck.
How the platform worksResources
Explore the evidence and the practical questions.
Start with the customer story, learn how the workflow fits your lending operation, or browse Shastic articles.
Customer story
See how Del-One describes faster indirect-loan packet review and the capacity it expects to unlock.
Read the Del-One storyQuestions and answers
Understand what Shastic does, what stays with your team, and how to begin.
Read the FAQsContact Shastic
Tell us what you need help with.
Exploring a lending bottleneck? Start with Discovery so we can understand your workflow before showing a tailored solution. For a general question, email us. Existing customers can use Support.
Works with your lending systems
Modernize the workflow—not your entire technology stack.
Integration partners include:
- MeridianLink
- Loan Director
- Mortgagebot
Supported products, workflows, permissions, and capabilities vary by deployment. We confirm the fit for your system in Discovery.
Explore integration options →Questions lending leaders ask
What lending work can Shastic automate?
Shastic supports packet and document review, borrower and dealer follow-up, data transfer, checklist creation, exception flagging, and other repetitive lending-administration workflows.
Does Shastic make lending decisions?
No. Authorized employees retain lending judgment and approval decisions.
Do we need to replace our LOS?
No. Shastic works with existing lending systems. Integration partners include MeridianLink, Loan Director, and Mortgagebot; the supported workflow and access scope are confirmed in Discovery.
What happens in Discovery?
We review your lending workflow, identify the bottleneck and the systems involved, and decide together whether a tailored walkthrough is useful. You do not need to commit to a demo first.
Your numbers. Your opportunity.
What would a better lending day be worth?
Create a one-page value story with Shastic in Discovery: your current volume, staff time, turnaround time, quality baseline, and the outcome you want to reach.
Bring: monthly packets or loans, team size, minutes per file, receipt-to-response time, approval-to-funding time, and rework rate. We’ll separate measured facts from targets and assumptions.
Create your value storyStart with Discovery. Map your baseline, goals, and measurable opportunity.